Terms of Service
Effective October 11, 2026
The agreement for using Oya Browser and Oya Cloud, in plain words where we could.
1. The agreement
These terms are an agreement between you and Oya AI Corp ("Oya", "we") for Oya Browser, Oya Cloud at oyabrowser.com, the SDK, CLI and APIs (the "Service"). If you use the Service for a company, you accept them for that company and confirm you may. A signed order form or enterprise agreement takes precedence over these terms where they differ.
2. Your account
Give accurate details, keep your sign-in and API keys secret, and tell us at sales@getoya.ai if you think someone else has used them. You are responsible for what happens under your account and your keys, including what agents and members of your projects do.
3. What agents may be told to do
Oya acts in websites on your instructions, with your sessions. You are responsible for those instructions and their results. Do not use the Service to:
- break the law, or the terms of a site in a way that exposes others to harm;
- access accounts, systems or data you are not authorised to use;
- send spam, run fraud, impersonate others, or harvest personal data without a lawful basis;
- attack, overload or probe the Service or any site, or get around our usage limits;
- build or train a competing product from the Service's output or code outside its open-source licence.
We may stop a run, a browser or an account that breaks these rules, and will tell you why when we can.
4. Your data
Your sessions, pages, recordings, tasks and other content stay yours. You give us permission to process them only to run, secure and support the Service for you, as the Privacy Policy describes. You confirm you have the right to give us the content and sessions you connect.
5. AI output
Agents use AI models and can make mistakes: click the wrong thing, misread a page, or report something untrue. Review what matters before you rely on it, and keep a person in the loop for actions that cannot be undone, such as payments or sending messages. Third-party model providers you connect apply their own terms.
6. Plans and payment
Paid plans are billed in advance through Stripe and renew until cancelled. You can cancel at any time; the plan runs to the end of the period already paid, and fees are not refunded except where the law requires. We may change prices with at least 30 days' notice, starting from your next period. Taxes are yours.
7. Open source and self-hosting
Parts of Oya are published under an open-source licence, which governs that code. Running the self-hosted edition beyond its free limits needs a licence from us; write to sales@getoya.ai.
8. Availability and changes
We work to keep the Service available and secure, but it may be interrupted for maintenance or reasons outside our control. We improve the Service continually and may change or retire features; if we retire one you pay for, we will give reasonable notice.
9. Ending the agreement
You can stop using the Service and delete your account at any time. We may suspend or end your access if you break these terms or do not pay, or if the law requires it. When the agreement ends, your data is deleted as the Privacy Policy describes; ask sales@getoya.ai beforehand if you need an export.
10. Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND DO NOT PROMISE THAT AGENTS WILL COMPLETE TASKS CORRECTLY.
11. Limitation of liability
TO THE EXTENT THE LAW ALLOWS, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE OR DATA. EACH PARTY'S TOTAL LIABILITY IS LIMITED TO THE GREATER OF THE FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM AND US$100. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS OR TO LIABILITY THAT CANNOT BE LIMITED BY LAW.
12. Indemnity
You will defend and compensate Oya against third-party claims arising from your content or from instructions you gave agents in breach of these terms.
13. Law and disputes
These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. Disputes are heard in the state or federal courts located in Delaware, and both parties consent to their jurisdiction. Nothing here removes rights a consumer has under the law of where they live.
14. Changes and contact
We may update these terms. If a change matters, we will tell you by email or in the product at least 30 days before it applies; continuing to use the Service after that means you accept it. Questions go to sales@getoya.ai.